Refund and Cancellation Policy

Training Course Registration

Training course registration will not be confirmed until registration is complete and payment is received in full. When placing an order, you undertake that all details you provide to JWC Academy are true and accurate, that you are an authorized user of the credit card or bank account used to place your order.

Pricing, Availability and Refund Policy

Whilst we try and ensure that all process, details, descriptions, prices and availability which appear on this website are accurate, errors may occur. If we discover an error in the price or payment of any courses which you have ordered we will inform you on this as soon as possible and give you the option of reconfirming your order or cancelling it. If you choose to cancel your order, we will refund course deposit or course fee in full which you have already paid for the training course.

Training Course Reschedule

JWC Academy reserves the right to cancel any training course due to insufficient enrolment. Notice will be provided with the option to reschedule for a future course date. We are not responsible for any expenses incurred by the customer if the training course is cancelled. If a training class is cancelled due to any unforeseen circumstances such as weather or natural disaster, the customer is entitled to reschedule for a future training course. No shows and reschedule not made within the specified period will incur the full cost of course deposit or course fee which you have already paid. If you unsatisfied the reschedule date, please submit transfer course application form and email to

JWC Academy Refund Policy:-

Notice of withdrawal must be given in writing and will be based on the date the written notice is received by the Registrar’s Office. Verbal requests will not be considered. Official emails will be considered as valid notice. In the event of the fees paid to the college being lower, the college is entitled to seek the balance amount from the student.

Deferments will be accepted provided notice is given within a 30 day period but shall not be taken into consideration under such refunds.

Application for student pass rejected 100% of Course Fee
Course cancelled by the college prior to commencement of class 100% of Course Fee
If written withdrawal notice is received more than 14 working days from student prior to the commencement of class 100% of Course Fee
If written withdrawal notice received less than 14 working days

prior to the commencement of class

Deposit and Course Fee received is no refundable
If written withdrawal notice received after the commencement of the class Deposit and Course Fee received is no refundable
Request to drop subjects within 14 days No reduction in Course Fee
Request to drop subjects after 14 days No refund in Course Fee

Refunds will usually take FOUR weeks to process and the refund payment will be made to the student only via online transfer to a Malaysia bank.

Layer 1