Last updated: 14 January 2026

This Privacy Policy explains how Sea Culinary Academy Sdn Bhd (“we”, “us”, “our”) collects, uses, discloses, and protects personal data when you use our website and purchase our coffee education services. We aim to comply with applicable privacy laws, including Malaysia’s Personal Data Protection Act 2010 (PDPA), where applicable.

1. Personal Data We Collect

We may collect:

  • Identity information: name, NRIC/passport (if required for registration or certificates)
  • Contact information: phone/WhatsApp, email, address (if required)
  • Transaction data: payment reference, course purchased, amount paid, receipt/invoice details
  • Training-related data: attendance records, assessment results (if any), certificate details
  • Technical data: IP address, device/browser information, cookies and usage data (if applicable)

2. How We Collect Data

We collect personal data:

  • When you enroll, register, or make a payment
  • When you contact us via email/WhatsApp/phone or other channels
  • From payment processors for confirmation of transactions (we do not receive or store full card details)
  • Automatically via cookies or similar technologies on our website (if enabled)

3. How We Use Your Data

We use personal data to:

  • process enrollments, payments, and provide Services
  • send confirmations, reminders, and course updates
  • provide customer support
  • issue receipts and certificates (if applicable)
  • improve our offerings and operational quality
  • comply with legal obligations and respond to lawful requests

4. Disclosure of Personal Data

We may share personal data with:

  • payment processors and gateways to process transactions
  • service providers that help us operate (e.g., booking/admin tools)
  • professional advisers (e.g., auditors, legal advisers) where necessary
  • authorities where required by law

We do not sell your personal data.

5. Data Retention

We retain personal data only as long as necessary for the purposes stated in this Policy, including legal, accounting, and record-keeping requirements. Transaction records may be retained for a reasonable period in line with applicable laws and business needs.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data. However, no method of transmission or storage is fully secure.

7. Your Rights

Subject to applicable law, you may request to access or correct your personal data, or withdraw consent where processing is based on consent. Requests should be made via:

8. Cookies

If our website uses cookies, you may control cookies through your browser settings. Disabling cookies may affect site functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy from time to time by posting the revised version with an updated “Last updated” date.

11. Contact

For privacy-related inquiries, contact:

  • Email: admin@jwcacademy.com
  • WhatsApp/Phone: +60 16-717 7472
  • Address: 22-2, Jln Jalil 1, The Earth @ Bukit Jalil, 57000 Kuala Lumpur, Federal Territory of Kuala Lumpur